PERSONALIZATION AND SYNONYM HIERARCHY FOR SMART REPLIES

Techniques for generating smart replies are disclosed herein. A computer system may generate candidate replies to a message from a first device of a first user to a second device of a second user based on content of the message using a first model, and determine synonym replies based on the candidat...

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Bibliographische Detailangaben
1. Verfasser: Pasternack, Jeffrey William
Format: Patent
Sprache:eng
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Zusammenfassung:Techniques for generating smart replies are disclosed herein. A computer system may generate candidate replies to a message from a first device of a first user to a second device of a second user based on content of the message using a first model, and determine synonym replies based on the candidate replies using a hierarchical graph data structure, with the synonym replies including the candidate replies in addition to synonyms of the candidate replies, the hierarchical graph data structure comprising a tree of concepts ranging from root nodes to leaf nodes of synonym replies. The computer system may generate smart replies using a second model based on the synonym replies and corresponding user selection data for each one of the plurality of synonym replies, with the user selection data indicating a number of times the second user has selected the corresponding synonym reply for replying to messages.