CONVERSATION AS A PLATFORM TO INCREASE TASK PRODUCTIVITY FOR END USERS

Conversations between an intelligent, machine-based chat bot and a user of a website or an application support a computing paradigm called Conversation as a Platform (CaaP) to dynamically generate payment agreements that enable asynchronous actions to be performed for e-commerce transactions which t...

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Bibliographische Detailangaben
Hauptverfasser: Pearson, Malcolm Erik, Pisut, IV, Matthias Bernard
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Conversations between an intelligent, machine-based chat bot and a user of a website or an application support a computing paradigm called Conversation as a Platform (CaaP) to dynamically generate payment agreements that enable asynchronous actions to be performed for e-commerce transactions which the user may use to confirm the transaction, change the terms (e.g., payment method, ship-to address, shipping method, etc.), or cancel the transaction. Upon opt-in by the user to the payment agreement, a cloud-based wallet provider gives a payment credential URL (Uniform Resource Locator) to the chat bot provider that is called to receive an actual payment credential, and which may also be used for subsequent transactions.