COGNITIVE VIRTUAL DETECTOR

Aspects of the present invention disclose a method, computer program product, and system for detecting and mitigating adversarial virtual interactions. The method includes one or more processors detecting a user communication that is interacting with a virtual agent. The method further includes one...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Piorkowski, David J, Dolby, Julian T, Baudart, Guillaume A, Duesterwald, Evelyn
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Aspects of the present invention disclose a method, computer program product, and system for detecting and mitigating adversarial virtual interactions. The method includes one or more processors detecting a user communication that is interacting with a virtual agent. The method further includes one or more processors determining a risk level associated with the detected user communication based on one or more actions performed by the detected user while interacting with the virtual agent. The method further includes one or more processors in response to determining that the determined risk level associated with the detected user communication exceeds a risk level threshold, initiating, a mitigation protocol on interactions between the detected user and the virtual agent, where the mitigation protocol is based on the actions performed by the detected user while interacting with the virtual agent.