AUTOMATED RESOLUTION

Systems and methods are disclosed for automated resolution. In one implementation, a first notification is received. Such a notification is associated with a first instance of a service as provided to a first user. In response to receipt of the first notification, a first action is initiated with re...

Ausführliche Beschreibung

Gespeichert in:

Bibliographische Detailangaben
Hauptverfasser:	Doyle, Darren, Conway, Ashleigh Patricia, Farrell, Terry
Format:	Patent
Sprache:	eng
Schlagworte:	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
Online-Zugang:	Volltext bestellen
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Beschreibung
Zusammenfassung:	Systems and methods are disclosed for automated resolution. In one implementation, a first notification is received. Such a notification is associated with a first instance of a service as provided to a first user. In response to receipt of the first notification, a first action is initiated with respect to the first instance of the service as provided to the first user. A second notification is received. Such a notification is associated with a second instance of the service as provided to a second user. Based on the first action initiated with respect to the first instance of the service as provided to the first user, a second action is initiated. Such a second action can be initiated in response to receipt of the second notification. The second action can also be initiated with respect to the second instance of the service as provided to the second user.