TECHNIQUES FOR REINFORCEMENT FOR BOTS

Techniques for reinforcement for bots are described. In one embodiment, an apparatus may comprise a bot application interface component operative to receive a plurality of bot capability catalogs for a plurality of bots at a bot-service system; a client communication component operative to receive a...

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Hauptverfasser: El Moujahid, Kemal, Kinsey, Oeyvind Sean Neverdal, Liriani, Henri Romeo, Landowski, Laurent
Format: Patent
Sprache:eng
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Zusammenfassung:Techniques for reinforcement for bots are described. In one embodiment, an apparatus may comprise a bot application interface component operative to receive a plurality of bot capability catalogs for a plurality of bots at a bot-service system; a client communication component operative to receive a plurality of user service prompts from a plurality of user client devices; and an interaction processing component operative to determine the selected bots of the plurality of bots for each of the plurality of user prompts by matching the plurality of user service prompts against the plurality of bot capability catalogs using a bot capability table generated by a natural-language machine-learning component; record a bot interaction history based on user interactions with the selected bots; and update the natural-language machine-learning component based on the bot interaction history. Other embodiments are described and claimed.