SYSTEM AND METHOD FOR ASSESSING WAIT TIMES IN A FACILITY

Methods and systems for assessing wait times in a facility using imaging devices are discussed. The methods and systems can analyze images from the imaging devices to determine a waiting customer measurement, a cart fullness value, and a product category for at least one product in a cart, for each...

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Bibliographische Detailangaben
1. Verfasser:	Tovey, David G
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES HANDLING RECORD CARRIERS IMAGE DATA PROCESSING OR GENERATION, IN GENERAL PHYSICS PRESENTATION OF DATA RECOGNITION OF DATA RECORD CARRIERS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	Methods and systems for assessing wait times in a facility using imaging devices are discussed. The methods and systems can analyze images from the imaging devices to determine a waiting customer measurement, a cart fullness value, and a product category for at least one product in a cart, for each computing device in the facility. This information can be combined with personnel data to calculate a wait time for each computing device. Information related to mobile application usage may also be used to calculate wait times for the computing devices. The calculated wait times can be displayed on one or more displays in the facility.