SYSTEM AND METHOD OF CUSTOMER SERVICE CENTER CALL-BACK

A method of indicating to a callee an availability status of a caller, the method includes receiving a request of the caller to be called by the callee, receiving from the caller a unique identifier and an availability status, displaying to the callee the availability status of the caller, and displ...

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Bibliographische Detailangaben
Hauptverfasser: HANYA Ami, MAIMON Oshry, STARKMAN Zvika, OHAYON Rony Haim, Israel Assaf
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A method of indicating to a callee an availability status of a caller, the method includes receiving a request of the caller to be called by the callee, receiving from the caller a unique identifier and an availability status, displaying to the callee the availability status of the caller, and displaying to the caller an availability status of the callee.