TASK-ORIENTED MESSAGING SYSTEM

Task-oriented messages are presented to a user in an interactive format for disposition. Natural language processing techniques parse task-oriented messages for individual tasks, such as assignments, information requests, and requests for approval or authorization. A user interface provides a recipi...

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Bibliographische Detailangaben
Hauptverfasser: Veytsman Yuriy B, Imsdahl Marit L, Coffey Jonathan T, DuFresne Mark A, Silva Asima, Brunn Jonathan F, Johnson Christopher D, Stadtmiller James J, Stephen Razeyah
Format: Patent
Sprache:eng
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Zusammenfassung:Task-oriented messages are presented to a user in an interactive format for disposition. Natural language processing techniques parse task-oriented messages for individual tasks, such as assignments, information requests, and requests for approval or authorization. A user interface provides a recipient of a task-oriented message with selectable tasks for individual, or group, disposition, such as respond, defer, delegate, mark answered, and ignore. Recipients are notified if an incomplete response is generated, such as when an identified task is not dispositioned.