BALANCING ASSIGNMENT OF ALERTS ACROSS ENDPOINTS

A method and system for dynamically assigning alerts to endpoints. Topic dependent technical skill points are individually assigned to each endpoint of at least two endpoints. An alert is received for a task relating to a selected topic. In response to receiving the alert, (i) the received alert is...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	Illgner-Kurz Monika, Nastacio Denilson, Baumgartner Helmut, Raskin Vadim
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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