USER-BASED DIFFERENTIATED ROUTING SYSTEM AND METHOD

A differentiated routing system includes an electronic service in communication with an ingress gateway that receives a communication service, such as a call from a terminal, over a trunk. The service receives a request from the ingress gateway for establishing a communication service for the callin...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Callahan Patrick S, Moore Richard D, Hess Matthew C
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A differentiated routing system includes an electronic service in communication with an ingress gateway that receives a communication service, such as a call from a terminal, over a trunk. The service receives a request from the ingress gateway for establishing a communication service for the calling party terminal. The service obtains information associated with the calling party terminal, which may be based on the trunk and its relationship to a customer, in which the information is to be used for applying at least one of a routing decision and policy decision to the communication service, and appends a tag to the request based on the information. The service may then transmit the request appended with the information to a routing device, which may then use the information when providing the service.