ORDER FULFILLMENT MANAGEMENT

A system receives an order from a user and evaluates a plurality of potential sources for items of an order as well as delivery options. Combinations of sources and delivery options are assigned a score according to factors such as cost, delivery time, and supply chain factors. A prior-used delivery...

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Bibliographische Detailangaben
Hauptverfasser:	Natarajan Chandrashekar, High Donald R
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	A system receives an order from a user and evaluates a plurality of potential sources for items of an order as well as delivery options. Combinations of sources and delivery options are assigned a score according to factors such as cost, delivery time, and supply chain factors. A prior-used delivery option for the user is determined and the scores are adjusted to indicate higher desirability for combinations including the prior-used delivery option. A combination is selected and fulfillment of the order is invoked. The source and/or delivery option for an order may be adjusted after fulfillment has begun in response to user instructions or detected disruptions. A user may specify a preferred delivery option that will be used unless a combination not including the preferred delivery option meets a threshold condition. The system may analyze past orders of a user and identify lower cost delivery intervals and/or destinations.