Generating Actionable Information from Customer-Related Data and Customer Labels

Generating Actionable Information from Customer-Related Data and Customer Labels

Generating actionable information is provided. A plurality of different types of data corresponding to a set of customers of a service is collected via a network. A list of customers is generated from the set of customers of the service that are likely to take an action corresponding to a business g...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Fiot Jean-Baptiste Rémi, Fusco Francesco, Lonij Vincent P. A, Alzate Perez Carlos A
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:Generating actionable information is provided. A plurality of different types of data corresponding to a set of customers of a service is collected via a network. A list of customers is generated from the set of customers of the service that are likely to take an action corresponding to a business goal. The list of customers is based on a linked set of labels corresponding to the business goal for a subset of customers within the set of customers of the service. The actionable information corresponding to customers within the list of customers is generated. An action step is performed based on the generated actionable information corresponding to the customers within the list of customers.