BETTER COMMUNICATION CHANNEL FOR REQUESTS AND RESPONSES HAVING AN INTELLIGENT AGENT

Verbal requests of a user of a wearable electronic device can be routed wirelessly so that a third party service and/or concierge service can facilitate carrying out the verbal request. The routines of the wearable device service capture a stream of audio segments corresponding to a verbal request o...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Bryant Benjamin Haanes, Migicovsky Eric B, Hendel Christopher James
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Verbal requests of a user of a wearable electronic device can be routed wirelessly so that a third party service and/or concierge service can facilitate carrying out the verbal request. The routines of the wearable device service capture a stream of audio segments corresponding to a verbal request of a user of the wearable electronic device. The wearable device service sends the stream of audio segments of the user to the associated mobile electronic device along with any speech-to-text translations of the verbal request. The wearable device service communicates with an intelligent agent, such an artificial intelligence engine and/or a human operator, to handle the speech to text translations of the verbal request along with the audio segments corresponding to the verbal request from the user of the wearable electronic device and fulfill that request.