PROMOTION OF WEB SERVICES THROUGH AN IVR

Targeted audio advertisements may be inserted into IVR sessions. The audio advertisements may be targeted based on session data that includes information describing an ongoing IVR session of a user of a mobile device and demographic information of the user. The audio advertisements may include promp...

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Hauptverfasser: Chugh Avinash S, Mirza Momin, Krishnamoorthy Manian, Naiga Kiran, Majidi Gilda
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creator Chugh Avinash S
Mirza Momin
Krishnamoorthy Manian
Naiga Kiran
Majidi Gilda
description Targeted audio advertisements may be inserted into IVR sessions. The audio advertisements may be targeted based on session data that includes information describing an ongoing IVR session of a user of a mobile device and demographic information of the user. The audio advertisements may include prompts to solicit information from the user during the ongoing IVR session. The targeted audio advertisements may be played, to the user, during the ongoing IVR session.
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subjects CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
TELEPHONIC COMMUNICATION
title PROMOTION OF WEB SERVICES THROUGH AN IVR
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