SYSTEM AND METHOD FOR SYSTEMATICALLY REMOVING CUSTOMER PERSONAL INFORMATION FROM AN ELECTRONIC DEVICE

A system for flashing one or more electronic devices includes a network device that executes a flashing program. The system also includes a computing device that communicates with the network device through a secure connection. The computing device executes an application for communicating with the flashing program, and the application displays a user interface for displaying information and receiving user input. The computing device includes an interface of a wireless connection or a wired connection for communicating with the electronic device. The network device identifies a communications service provider, make, model, and software versions associated with the electronic device in response to the application sending information retrieved through the interface to the flashing program. The network device configures the flashing program in response to identifying the electronic device. The computing device flashes the electronic device to remove customer private information (CPI) in response to instructions received from the flashing program.