TRACKING SIGNIFICANT TOPICS OF DISCOURSE IN FORUMS

Users in public forums often mention certain topics in the course of their discussions. Member's comments in messages to other members are analyzed to obtain terms that co-occur with topics. Frequencies of co-occurrence of a term with topics are normalized based on frequency of the term in a ra...

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Bibliographische Detailangaben
Hauptverfasser: DiPersia Blaise Andrew, Lindsay Robert Taaffe
Format: Patent
Sprache:eng
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Zusammenfassung:Users in public forums often mention certain topics in the course of their discussions. Member's comments in messages to other members are analyzed to obtain terms that co-occur with topics. Frequencies of co-occurrence of a term with topics are normalized based on frequency of the term in a random sample of message. The terms are ranked by their normalized frequency of co-occurrence with a topic in messages. The top terms are selected based on their rank. Analysis of demographic information associated with members that mentioned top terms associated with a topic is displayed in graphical format that highlights the relationship between the age, gender, and usage of the top terms over time. The demographic information presented includes average age of members that mentioned a top term or their gender information within a selected time interval.