DETECTING AND GENERATING ONLINE BEHAVIOR FROM A CLICKSTREAM

A method, computer program product and system of detecting and generating online behavior from a clickstream. The method includes learning a user's present stage of online behavior wherein there are a plurality of stages of online behavior from exploring at least one product or service to purch...

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Bibliographische Detailangaben
Hauptverfasser: Amendjian Hagop, Gupta Manvendra, Byron Donna K, Burton Peter H
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A method, computer program product and system of detecting and generating online behavior from a clickstream. The method includes learning a user's present stage of online behavior wherein there are a plurality of stages of online behavior from exploring at least one product or service to purchasing at least one product or service; responsive to learning the user's present stage of online behavior, predicting a user's future stage of online purchasing behavior; and providing a targeted online action to the user in conjunction with predicting the user's future stage of online purchasing behavior to influence the user to a next stage of online behavior. Also disclosed is a computer program product.