DELAYED ORDER DELIVERY FULFILLMENT

DELAYED ORDER DELIVERY FULFILLMENT

Techniques and system configurations for order tracking and delivery fulfillment in an electronic commerce setting is described herein. In one example, a shipment that originates from a distribution center of a retailer is identified for delay (e.g., a delayed shipment in transit via a national carr...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Flynn Brian, Jaiswal Vikas, Gupta Puneet, Mendoza Ryan, Venkatesan Magesh, Agrawal Vaibhav, Rooney Charles, Durham Julie, Patel-Zellinger Sanu, Patterson Rick, Janicke Curtis, Khan Asad, Berens Eric, VanHout Rob, Jakala Stephen, Venkateshwar Raghu
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:Techniques and system configurations for order tracking and delivery fulfillment in an electronic commerce setting is described herein. In one example, a shipment that originates from a distribution center of a retailer is identified for delay (e.g., a delayed shipment in transit via a national carrier). The delayed shipment is replaced with a substitute shipment from inventory at an in-store location of the retailer. The substitute shipment is selected from an in-store location of the retailer based on proximity to the shipping destination, and is delivered via courier or agent to meet or precede a promised delivery date. The delayed shipment is then intercepted or redirected to the shipping source, the in-store location, or a distribution center. Related techniques for the management, processing, and tracking of data and information associated with substitute shipments are further described herein.