SECURE VOICE TRANSACTIONS

A method of facilitating a transaction during a voice call between a caller or callee and an agent, for example for a merchant or organisation, the method comprising: activating a secure mode of a call processor adapted to prevent sensitive information relating to the transaction provided by the cal...

Ausführliche Beschreibung

Gespeichert in:

Bibliographische Detailangaben
Hauptverfasser:	COZENS JIM, JACKSON DAVID, CRITCHLEY TIMOTHY
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR WIRELESS COMMUNICATIONS NETWORKS
Online-Zugang:	Volltext bestellen
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Beschreibung
Zusammenfassung:	A method of facilitating a transaction during a voice call between a caller or callee and an agent, for example for a merchant or organisation, the method comprising: activating a secure mode of a call processor adapted to prevent sensitive information relating to the transaction provided by the caller from reaching or being accessible by the agent; transmitting a notification that the secure mode has been activated to an electronic wallet accessible by the caller in which the sensitive information is stored; and processing the transaction in dependence on or using the sensitive information received from the electronic wallet; wherein the notification is transmitted to the electronic wallet via the voice call.