SYSTEM AND METHOD FOR WORKFLOW MANAGEMENT

A workflow management system for managing the storage, retrieval, and transport of items in a warehouse includes a voice-directed mobile terminal. The system also includes a server computer in communication with the voice-directed mobile terminal. The server computer includes a tasking module for tr...

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Hauptverfasser:	HERTZMAN ADAM JACK, LITTLETON DUANE, AU KWONG WING, LOFTY CHRISTOPHER, MILLER KURT CHARLES, BABU KARTIK SUCHINDRA, NAUGHTON MICHAEL, GEISLER JAMES, CONNELLY BRIAN MATTHEW, THOMAS STEVEN, NICHOLS BRENT ALAN, MYAKA NAVENEETHA, FAZZIO RONALD SHANE, MUKHERJEE ARUP SUPRAKASH, VOLZ JUSTIN ALLAN, PECORARI JOHN, GOLD DUFF HALART, SCHMIDT JARED JOHN, BRAHO KEITH, CUSTIS TONYA L, TANNERU SURYA K
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	A workflow management system for managing the storage, retrieval, and transport of items in a warehouse includes a voice-directed mobile terminal. The system also includes a server computer in communication with the voice-directed mobile terminal. The server computer includes a tasking module for transmitting task data to the voice-directed mobile terminal. The server computer also includes a workflow-analysis module for generating, based at least in part upon an analysis of workflow dialog between the voice-directed mobile terminal and the user, performance data relating to the performance of tasks associated with the storage, retrieval, and/or transport of the items.