ELECTRONIC MISCELLANEOUS DOCUMENT HANDLING IN RESPONSE TO VOLUNTARY MODIFICATIONS OF ANCILLARY SERVICES

Methods, systems, and computer program products for handling electronic miscellaneous documents in response to voluntary modifications of services. A request, which includes first data for a passenger name record, is received for the airline reservation change. Second data for a first electronic mis...

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Hauptverfasser: ARGANO MANUELA, ALBEROLA BERTRAND, LAFFITTE ANATOLE, PELLEGRIN CAROLINE, NGANDO GARNIER
Format: Patent
Sprache:eng
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Zusammenfassung:Methods, systems, and computer program products for handling electronic miscellaneous documents in response to voluntary modifications of services. A request, which includes first data for a passenger name record, is received for the airline reservation change. Second data for a first electronic miscellaneous document, which is linked to the first data for the passenger name record, is also received. A determination is made as to whether the first electronic miscellaneous document can be exchanged by applying at least one exchange eligibility rule to the first and second data. If the first electronic miscellaneous document can be exchanged, a fare for a service associated with the first electronic miscellaneous document is obtained from a pricing engine associated with the first electronic miscellaneous document. In response to receiving the fare for the service, the passenger name record is updated with a second electronic miscellaneous document including the fare for the service.