Caller Validation
A computer system supports a validation system that enables a business client to validate a business associate who has called the client using a pass phrase. The computer system manages one or more pass phrases that have been previously configured by the business client. The client can then challeng...
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Format: | Patent |
Sprache: | eng |
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Zusammenfassung: | A computer system supports a validation system that enables a business client to validate a business associate who has called the client using a pass phrase. The computer system manages one or more pass phrases that have been previously configured by the business client. The client can then challenge a caller (the purported business associate) with the phrase or keyword to make sure the caller is actually the authorized business associate before providing any sensitive information. Management of phrases and/or keywords may include a computer-executable process where in the client may set up phrases (for example, a challenge question and a corresponding answer) or keyword through an on-line application, telephone, e-mail or any other suitable communication mechanism. The business client may have an option to change, delete or create phrases and/or keywords at any time through appropriate security measures. |
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