SYSTEM AND METHOD USING PRESENCE IN A DATA NETWORK TO FACILITATE COMMUNICATION

A method and system utilizing presence in a presence aware data/messaging network between a user and an organization for communication purposes to indicate when both parties are ready to engage in a dialog session or when one party has new information for the other party. The method and system can b...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: PRIYADARSHAN ESWAR, HEWES GERALD
Format: Patent
Sprache:eng
Schlagworte:
Online-Zugang:Volltext bestellen
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:A method and system utilizing presence in a presence aware data/messaging network between a user and an organization for communication purposes to indicate when both parties are ready to engage in a dialog session or when one party has new information for the other party. The method and system can be further enhanced if the presence aware network also provides location information or other state information on the user.