OVERALL SYSTEM HEALTH MONITORING OF AN ONLINE SERVICE

The overall health of an online service is determined using health information that is obtained from the individual components of the online service. For example, an overall health score for the online service may be determined by computing an average score using health scores that are received from...

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Bibliographische Detailangaben
Hauptverfasser: CHEN HAILEI, OJHA SMITA, PREMARAJ ASHISH, ZHU CHENCHEN, SHARMA VIVEK, NARAYANAN VENKATARAMANAN, SADOVSKY ART
Format: Patent
Sprache:eng
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Zusammenfassung:The overall health of an online service is determined using health information that is obtained from the individual components of the online service. For example, an overall health score for the online service may be determined by computing an average score using health scores that are received from the different components. The amount an individual component's health score affects the overall health score of the online service is configurable. In some cases, a health alert may be sent to the component(s) experiencing the problem as well as sending the health alert to the system level. In other cases, the alerts to the component level may be suppressed and the system level administrator receives the alert. A health alert may show information such as the overall health score, the health score for each individual component, a description of any detected problems, a graphical health map of the system, and the like.