CENTRALIZED CUSTOMER CONTACT DATABASE

According to some embodiments, a method receives a request for contact information associated with a customer. The method determines a plurality of contact values associated with the customer. The plurality of contact values include a first set of contact values that a first line of business associa...

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Bibliographische Detailangaben
Hauptverfasser:	BASHER KELLIE MARIE, MCLAUGHLIN ROBERT JOHN, KEENER HAROLD COOPER, DENSMORE LARRY RAY, PERMAR GREGORY VINCENT, SCHNEEWEIS STEPHEN MARK, ARCINIEGA EDWARD ELIAS, MCCAIN JENNIFER LEIGH, NOLES HELEN RAMSEY, ROE MATHEW TIMOTHY, DICAPRIO ADAM ANTHONY, COLEMAN MELODEE, EDWARDS JEANNE CAROLE, HELLER RYAN SCOTT, CARWILE, JR. DENNIS WAYNE, MILLER DAN R, THOMAS SCOTT STEPHEN, O'BRIEN MICHAEL JOHN
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING CASINGS OR CONSTRUCTIONAL DETAILS OF ELECTRIC APPARATUS COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC TECHNIQUES NOT OTHERWISE PROVIDED FOR ELECTRICITY MANUFACTURE OF ASSEMBLAGES OF ELECTRICAL COMPONENTS PHYSICS PRINTED CIRCUITS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	According to some embodiments, a method receives a request for contact information associated with a customer. The method determines a plurality of contact values associated with the customer. The plurality of contact values include a first set of contact values that a first line of business associates with the customer and a second set of contact values that a second line of business associates with the customer. The method determines priority information associated with each contact value. In response to the request for contact information, the method communicates one or more of the contact values. For each contact value being communicated, the method communicates at least some of the priority information associated with the each contact value being communicated.