SYSTEMS AND METHODS FOR QUALITY ORDER TRACKING

Implementations described and claimed herein provide systems and methods for increasing order quality. In one implementation, an order for a product, such as a telecommunication product or service, is received. Information corresponding to critical order attributes is extracted from the order. The c...

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Bibliographische Detailangaben
Hauptverfasser:	RAHMANI OPHIR, SUNDER CECIL, RISSER TARA, ZINES DERICK K
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	Implementations described and claimed herein provide systems and methods for increasing order quality. In one implementation, an order for a product, such as a telecommunication product or service, is received. Information corresponding to critical order attributes is extracted from the order. The critical order attributes include technical data for provisioning the product. The information is automatically validated according to a set of critical-to-quality rules defined based on the product. An auditor review of the information is received. The auditor review assigns a pass/fail status to the order. The validated information is collated with the auditor review to obtain an order status. A determination of whether the order is complete for release to provision the product is based on the order status.