SERVICE CLOUD CONSOLE

Various embodiments described or referenced herein are directed to different methods, systems, and computer program products for providing contextual information regarding database records via a user interface. A user interface is provided in a browser in accordance with information received from on...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: CASALAINA MARCO, ELLIS JASON, WULFF ERIC, THAVISOMBOON SUTTHIPONG, FU LUKE, YUNG DAVID, GULABRANI CHITRA, WEISS STEVE, DOAN NATALIE
Format: Patent
Sprache:eng
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Zusammenfassung:Various embodiments described or referenced herein are directed to different methods, systems, and computer program products for providing contextual information regarding database records via a user interface. A user interface is provided in a browser in accordance with information received from one or more servers in communication with a database system storing records and contextual information. The user interface comprises a first component and a second component, the first component comprising data of a record stored in the database system, the second component comprising contextual information related to the record data. A modification to the record data is received. A request for updated contextual information is transmitted to the one or more servers, the request identifying at least a portion of the modification. The updated contextual information is received from the one or more servers and displayed in the second component without reloading the user interface.