OPERATING PLAN FORMULATION SUPPORT SYSTEM AND METHOD

An operation item in which a period of manipulation by an operator makes up a dominant part and some of the procedures of another operation item in which a period of system actions makes up a dominant part are allocated in parallel to enhance the efficiency of operation. Information that discriminates whether each manipulating procedure of an operation item is dominated by a period of manipulation by an operator or by a working period of a system is stored into an operating procedure DB on a storage. Processing of operation allocation by an operation management server that supports allocation of operation items to operators utilizes the distinguishing information to multiply allocate some procedures of another operation item defined in an operation item management DB, and the already allocated procedures are presented to the operator at the operator's terminal.