System and Method of Providing a Spoken Dialog Interface to a Website

Disclosed is a method for training a spoken dialog service component from website data. Spoken dialog service components typically include an automatic speech recognition module, a language understanding module, a dialog management module, a language generation module and a text-to-speech module. Th...

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Hauptverfasser: BANGALORE SRINIVAS, FENG JUNLAN, RAHIM MAZIN G
Format: Patent
Sprache:eng
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Zusammenfassung:Disclosed is a method for training a spoken dialog service component from website data. Spoken dialog service components typically include an automatic speech recognition module, a language understanding module, a dialog management module, a language generation module and a text-to-speech module. The method includes selecting anchor texts within a website based on a term density, weighting those anchor texts based on a percent of salient words to total words, and incorporating the weighted anchor texts into a live spoken dialog interface, the weights determining a level of incorporation into the live spoken dialog interface.