DIFFERENTIATED SERVICE LEVELS FOR EXCEPTION PROCESSING OF FINANCIAL TRANSACTIONS

DIFFERENTIATED SERVICE LEVELS FOR EXCEPTION PROCESSING OF FINANCIAL TRANSACTIONS

Systems, method, apparatuses, and software are described for automatically detecting defects in financial transactions, automatically determining resolutions to the defects based on historical defect patterns, an interacting with customers to provide information and/or receive instructions regarding...

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Bibliographische Detailangaben
Hauptverfasser: GAUVIN TIM, BHAKTA SHIVA-SANJAY, GOERTZ JEFFREY R, WILLIAMS GEOFFREY R, KOTA KRISHNA, CANTLEY KERRY MICHELLE, DRYER ERIC, STARK, III JAMES W, STOLL MIKE
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:Systems, method, apparatuses, and software are described for automatically detecting defects in financial transactions, automatically determining resolutions to the defects based on historical defect patterns, an interacting with customers to provide information and/or receive instructions regarding defects and how they should be resolved.