USER RETENTION TRIGGER FEATURE

Systems and methods for retaining users in their existing relationship with a financial institution are provided herein. Based on account data, comparisons of past and current transactional activity are made and a change in account usage is determined. In the systems and methods, account data associ...

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Bibliographische Detailangaben
Hauptverfasser: VERMA DEEPAK, BAJAJ PARUL, JOFFE DAVID NEIL, MISHRA VIKAS, GATPA SRIHARI RAO, YERI NAVEEN G, SHAO YANGHONG, ALLISON, JR. THAYER S, BENDEL TIMOTHY J, JOA DAVID, VO-DINH JADE MICHELLE LE
Format: Patent
Sprache:eng
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Zusammenfassung:Systems and methods for retaining users in their existing relationship with a financial institution are provided herein. Based on account data, comparisons of past and current transactional activity are made and a change in account usage is determined. In the systems and methods, account data associated with one or more account are received and the account data is stored in a storage device; a first trigger group comprising one or more transactions occurring during a first period of time and a second trigger group comprising one or more transactions occurring during a second period of time are identified based on the account data; the first trigger group and the second trigger group are compared; and a decrease in account activity for each of the one or more accounts is determined in response to the comparison of the first trigger group and second trigger group.