COLLABORATIVE HELP FOR USER APPLICATIONS

Collaborative help for user applications includes: generating a message, the message being reflective of a user's experience in using a user application; sending the message to a collaborative help server to share the message with other users; and receiving a response from the server providing...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser:	PARTRIDGE IAN O, TAYLOR ANDREW, PILKINGTON ADAM J, RENSHAW DAVID S
Format:	Patent
Sprache:	eng
Schlagworte:	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
Online-Zugang:	Volltext bestellen
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Beschreibung
Zusammenfassung:	Collaborative help for user applications includes: generating a message, the message being reflective of a user's experience in using a user application; sending the message to a collaborative help server to share the message with other users; and receiving a response from the server providing information regarding one or more other users' experience similar to the user's experience reflected in the message.