Emergency Call Hybrid Architecture

A hybrid emergency call system that includes a single, third party entity for receiving voice and data signals from a remote location, such as a motor vehicle, deciphering information from the signals, such as the location of the originator of the signals and the nature of the emergency, and based u...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: BERG SASCHA, SROCZYNSKI ANDREA
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A hybrid emergency call system that includes a single, third party entity for receiving voice and data signals from a remote location, such as a motor vehicle, deciphering information from the signals, such as the location of the originator of the signals and the nature of the emergency, and based upon at least the location of the originator of the signals, selecting the most appropriate answering unit of the public emergency service such that the deciphered information can be relayed to the public emergency services unit in the preferred form and language of the public emergency services unit using telecommunications and web-interface tools. Subsequently, direct telephonic communication may be established between the motorist and the public emergency services unit.