METRIC DRIVEN BEHAVIOR AND PRESENTATION OF GOALS

METRIC DRIVEN BEHAVIOR AND PRESENTATION OF GOALS

A Customer Relationship Management (CRM) system enables tracking of multiple types of goals within the system employing the same construct, whose look-and-feel and behavior may be dynamically modified based on different user defined metrics. Actuals against the goals are computed by the system based...

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Bibliographische Detailangaben
Hauptverfasser: SABOO NIMISHA, SHENDE MANOJ, PALIATH MAHESH, KAPOOR APOORVI, KUMAR VINAY, PRASAD MANBHAWAN, JINDAL ASHWANI, TEJASVI SHARATH, GAUR HEMANT, KULKARNI RAJU, SANAPOORI HARIPRASAD, SHUTT DAVID
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:A Customer Relationship Management (CRM) system enables tracking of multiple types of goals within the system employing the same construct, whose look-and-feel and behavior may be dynamically modified based on different user defined metrics. Actuals against the goals are computed by the system based on source entity definitions in metrics and user defined dimensions with filters.