SYSTEM AND METHOD FOR DETERMINING CAUSES OF PERFORMANCE PROBLEMS WITHIN MIDDLEWARE SYSTEMS

A method of determining a root cause of a performance problem is provided. The method comprises analyzing a plurality of performance indicators/metrics in a first time period and determining that at least one performance indicators/metric is exhibiting abnormal behavior. The method further comprises analyzing the plurality of performance indicators/metrics over a second time period, the second time period is longer than the first time period, and determining trend information for each performance indicators/metric over the second time period. The method further comprises correlating the trend information for each performance indicators/metric with performance problem information stored in a knowledge base, identifying a potential cause of the abnormal behavior based on the correlation, and alerting a user of the potential cause.