LEVERAGING SOCIAL NETWORKING FOR COMPUTER HELP

LEVERAGING SOCIAL NETWORKING FOR COMPUTER HELP

Computer help is provided through a user's social networking sites. For example, a computer help desk can request permission to be added to a user's social networking contacts or can add itself automatically as a contact of the user to provide help information through the social network as...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: CARPIO FREDRIK, CRISAN ADRIAN, LYONS GARY ROBERT, GARAY ROMMEL, KENNEDY SEAN PATRICK, WINTER EDWARD THEODORE
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
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Beschreibung
Zusammenfassung:Computer help is provided through a user's social networking sites. For example, a computer help desk can request permission to be added to a user's social networking contacts or can add itself automatically as a contact of the user to provide help information through the social network as an RSS feed.