USER INTERFACE METHOD AND APPARATUS FOR A RESERVATION DEPARTURE AND CONTROL SYSTEM

A user interface that may be adapted for use with a Reservation and Departure Control System (RDCS) for a transportation industry is disclosed. The RDCS manages the booking and re-booking of passengers on a transportation carrier. In one embodiment, the system supports a re-booking process wherein p...

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Hauptverfasser: MEYSEMBOURG AMY L, ROGERS JEFFREY M, KRUSZ TONY M, WHITE SHIRLEY A, HED MARIA B, RACINE SANDRA J
Format: Patent
Sprache:eng
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Zusammenfassung:A user interface that may be adapted for use with a Reservation and Departure Control System (RDCS) for a transportation industry is disclosed. The RDCS manages the booking and re-booking of passengers on a transportation carrier. In one embodiment, the system supports a re-booking process wherein passengers whose travel accommodations (e.g., one or more airline flights) have been cancelled or modified are re-booked on different accommodations. The user interface is designed to graphically convey the flow, as well as the hierarchy, of the re-booking process to a user. This interface further includes links that naturally navigate a user from one process step to the next so that an in-depth knowledge of process flow is not required for successful use of the system.