SYNCHRONIZING PROBLEM RESOLUTION TASK STATUS USING AWARENESS OF CURRENT STATE AND TRANSACTION HISTORY

Systems, methods and articles of manufacture are disclosed for synchronizing a transaction profile with a resolution status of a problem experienced by an application. The problem may be detected for the application. A transaction profile may be retrieved for the detected problem. The transaction pr...

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Bibliographische Detailangaben
Hauptverfasser: BHATNAGAR RADHIKA, COURT BARNABY L, KUNDAVARAM ANJAN R, SCHREIBER ELIZABETH A, ETGEN MICHAEL P, STYLES DAVID B
Format: Patent
Sprache:eng
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