SYNCHRONIZING PROBLEM RESOLUTION TASK STATUS USING AWARENESS OF CURRENT STATE AND TRANSACTION HISTORY

SYNCHRONIZING PROBLEM RESOLUTION TASK STATUS USING AWARENESS OF CURRENT STATE AND TRANSACTION HISTORY

Systems, methods and articles of manufacture are disclosed for synchronizing a transaction profile with a resolution status of a problem experienced by an application. The problem may be detected for the application. A transaction profile may be retrieved for the detected problem. The transaction pr...

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Bibliographische Detailangaben
Hauptverfasser: BHATNAGAR RADHIKA, COURT BARNABY L, KUNDAVARAM ANJAN R, SCHREIBER ELIZABETH A, ETGEN MICHAEL P, STYLES DAVID B
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
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Beschreibung
Zusammenfassung:Systems, methods and articles of manufacture are disclosed for synchronizing a transaction profile with a resolution status of a problem experienced by an application. The problem may be detected for the application. A transaction profile may be retrieved for the detected problem. The transaction profile may include a sequence of transactions to be performed on the system to remedy the open problem. Transactions occurring on the system may be monitored, and an instance of the transaction profile may be updated accordingly to create a synchronized transaction profile.