AUTO ADAPTIVE QUALITY OF SERVICE ARCHITECTURE AND ASSOCIATED METHOD OF PROVISIONING CUSTOMER PREMISES TRAFFIC

A customer premises device is provided for monitoring quality of service (QOS) metrics between a network edge and a customer. The device includes a memory which stores at least one user profile, and, information regarding active sessions of traffic flow through the customer premises device. A hardware and/or software/firmware based controller monitors traffic flow between the customer and the network edge and receives requests for new active sessions. The processor accesses the at least one user profile stored in memory to identify a policy hierarchy with respect to active sessions of traffic flow upon receipt of a request to establish a new active session. The processor selects a candidate active session to be terminated based upon the policy hierarchy and terminates the selected session in accordance with information stored in memory regarding the selected session. In this manner, the processor enforces quality of service, for both upstream and downstream sessions, based upon the policy hierarchy of the user profile.