METHOD AND SYSTEM FOR ROUTING CALLS PLACED TO A TELEPHONY IDENTIFIER ASSOCIATED WITH A GROUP OF IDENTITIES

METHOD AND SYSTEM FOR ROUTING CALLS PLACED TO A TELEPHONY IDENTIFIER ASSOCIATED WITH A GROUP OF IDENTITIES

A method for processing a call placed to a telephony identifier. The method comprises: obtaining information regarding an origin of the call; identifying a group of identities that is associated with the telephony identifier, each identity designating a party reachable by calling the telephony ident...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: ROGERS DANICA, LESSARD YANNICK, ARSENAULT JONATHAN ALLAN, WOLF ERIC JOHN, CLARK DAVID WILLIAM, ARCHER NATHAN GERALD, NGUYEN LUAN CAO TUONG
Format: Patent
Sprache:eng
Schlagworte:
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
Online-Zugang:Volltext bestellen
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:A method for processing a call placed to a telephony identifier. The method comprises: obtaining information regarding an origin of the call; identifying a group of identities that is associated with the telephony identifier, each identity designating a party reachable by calling the telephony identifier; determining, based on the information regarding the origin of the call, that the call is intended for a particular identity among the group of identities; and causing routing of the call based on information associated with the particular identity. The party designated by each identity may be a different person. Also provided a system for processing a call placed to a telephony identifier.