DISTRIBUTED CONTACT DATABASE WITH DYNAMIC GROUPING, PRIORITY AND TIME SETTINGS

DISTRIBUTED CONTACT DATABASE WITH DYNAMIC GROUPING, PRIORITY AND TIME SETTINGS

A system, method and computer program product for managing a plurality of contact options. A first communication device having a first user receives contact options for communicating with a second user. Each contact option specifies a communications modality, addressing information and selection cri...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: ROSALES ANTONIO A, PARANJAPE AMEET M
Format: Patent
Sprache:eng
Schlagworte:
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
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Beschreibung
Zusammenfassung:A system, method and computer program product for managing a plurality of contact options. A first communication device having a first user receives contact options for communicating with a second user. Each contact option specifies a communications modality, addressing information and selection criteria. Selection criteria may include need-to-know groups, times of day and priorities. One of the contact options is automatically selected based on the selection criteria. A communication session is initiated with the second user according to the communications modality and the addressing information specified in the selected contact option.