METHOD AND SYSTEM FOR IMPROVING SOFTWARE QUALITY, USABILITY AND SUPPORT THROUGH AUTOMATED USAGE PATTERN DETECTION

A method, system and computer-readable medium for automatically determining common usage patterns of a data processing system and dynamically displaying the information back to a user are disclosed. The method includes automatically recording one or more usage patterns of a data processing system; s...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: GUNTHER ADAM M, KIRCHSTEIN ERIC F, HOCKETT HUGH E
Format: Patent
Sprache:eng
Schlagworte:
Online-Zugang:Volltext bestellen
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:A method, system and computer-readable medium for automatically determining common usage patterns of a data processing system and dynamically displaying the information back to a user are disclosed. The method includes automatically recording one or more usage patterns of a data processing system; storing the usage patterns in a repository; identifying one or more common usage patterns among the stored usage patterns; detecting a current usage pattern of a user; comparing the current usage pattern to the common usage patterns; selecting one or more of the common usage patterns that are similar to the current usage pattern; and displaying to the user an indication of one or more common usage patterns similar to the current usage pattern.