MULTIPLE SIMULTANEOUS CALL MANAGEMENT USING VOICE OVER INTERNET PROTOCOL

MULTIPLE SIMULTANEOUS CALL MANAGEMENT USING VOICE OVER INTERNET PROTOCOL

Illustrative embodiments provide a computer implemented method, apparatus, and computer program product for more effectively managing multiple call situations using voice over internet protocol. In one illustrative embodiment, the computer implemented method comprising, responsive to receiving a req...

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Hauptverfasser: GARRISON JOHN MICHAEL, MCKAY MICHAEL S
Format: Patent
Sprache:eng
Schlagworte:
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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creator GARRISON JOHN MICHAEL
MCKAY MICHAEL S
description Illustrative embodiments provide a computer implemented method, apparatus, and computer program product for more effectively managing multiple call situations using voice over internet protocol. In one illustrative embodiment, the computer implemented method comprising, responsive to receiving a request to monitor a call from among multiple simultaneous calls using voice over internet protocol, creating a set of trigger criteria for the call and monitoring the call for the set of trigger criteria. Responsive to one of the set of trigger criteria having been met, identifying a triggered criteria and selectively invoking a rule with respect to the triggered criteria to produce a result, and notifying a requester of the result.
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In one illustrative embodiment, the computer implemented method comprising, responsive to receiving a request to monitor a call from among multiple simultaneous calls using voice over internet protocol, creating a set of trigger criteria for the call and monitoring the call for the set of trigger criteria. Responsive to one of the set of trigger criteria having been met, identifying a triggered criteria and selectively invoking a rule with respect to the triggered criteria to produce a result, and notifying a requester of the result.</description><language>eng</language><subject>ELECTRIC COMMUNICATION TECHNIQUE ; ELECTRICITY ; TELEPHONIC COMMUNICATION ; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION</subject><creationdate>2009</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&amp;date=20090430&amp;DB=EPODOC&amp;CC=US&amp;NR=2009109961A1$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,780,885,25564,76547</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&amp;date=20090430&amp;DB=EPODOC&amp;CC=US&amp;NR=2009109961A1$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>GARRISON JOHN MICHAEL</creatorcontrib><creatorcontrib>MCKAY MICHAEL S</creatorcontrib><title>MULTIPLE SIMULTANEOUS CALL MANAGEMENT USING VOICE OVER INTERNET PROTOCOL</title><description>Illustrative embodiments provide a computer implemented method, apparatus, and computer program product for more effectively managing multiple call situations using voice over internet protocol. 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subjects ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
title MULTIPLE SIMULTANEOUS CALL MANAGEMENT USING VOICE OVER INTERNET PROTOCOL
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