SYSTEMS AND METHODS FOR GATHERING AND PROCESSING USER FEEDBACK

A system for enabling submission of user feedback includes an extension to an application that is configured for execution on a computing system. The extension is for operation with the application and may be invoked during execution of the application in order to submit user feedback on a feature o...

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Hauptverfasser: ALVES CARLOS MANUEL GREGORIO, ROSADO PAULO ALEXANDRE GRILO, DE FERREIRA TELES NUNO FILIPE CAMPANTE CARVALHO, DE SOUSA COUTINHO RODRIGO LEAL DE FARIA, TAVARES PAULO JOSE FERRO, DA VEIGA GONCALO BRUNO ALBERTO, FERRAO LUCIO EMANUEL REPRESAS
Format: Patent
Sprache:eng
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Zusammenfassung:A system for enabling submission of user feedback includes an extension to an application that is configured for execution on a computing system. The extension is for operation with the application and may be invoked during execution of the application in order to submit user feedback on a feature of the application substantially contemporaneously with a presentation of the feature to the user during execution of the application. The extension may visually identify a location of the feature on a user's screen and display on the user's screen textual input, received from the user, concerning the feature.