Business Systems Management Solution for End-to-End Event Management Using Business System Operational Constraints

The present invention provides a method, apparatus, and computer program product for implementing a business systems management solution for end-to-end event management. The present invention realizes a number of business systems management functionalities, including defining event databases and mea...

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Bibliographische Detailangaben
Hauptverfasser: NAWRATIL ROBERT, COLE DAVID WILLIAM, NORTHWAY TEDRICK NEAL, PETERSON PAUL DAVID, TERRY CHRIS EDWARD, KITCHENS OTTO VAUGHN
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:The present invention provides a method, apparatus, and computer program product for implementing a business systems management solution for end-to-end event management. The present invention realizes a number of business systems management functionalities, including defining event databases and means for event monitoring and correlating a customer's business functions by using an enterprise view focused on a system of applications, operating systems, connections, and physical components. Together these components make up a business system as defined by the customer. As such, a business system can cross technology platforms, physical space, and comprise multiple applications, or a business system could be limited to a single platform, location, and application. Components that comprise the business system and enterprise-level event management structure are defined, created, and modified to align the Information Technology with the business system's processes and to aid in the management of the information technology with respect to the business system.