CONNECTION MANAGER FOR INTEGRATING LEGACY TELEPHONY ENVIRONMENTS AND IP NETWORKS

CONNECTION MANAGER FOR INTEGRATING LEGACY TELEPHONY ENVIRONMENTS AND IP NETWORKS

In a telephony call management system, a method of distributing calls among a plurality of packet-based load balancing resources can include receiving over a telephony channel a call request specifying call information, comparing the call information with selection criteria to select one of the plur...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: GAVAGNI BRETT J, MOORE VICTOR S, ZABOLOTSKAYA MARGARITA, CELI JOSEPH JR
Format: Patent
Sprache:eng
Schlagworte:
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
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Beschreibung
Zusammenfassung:In a telephony call management system, a method of distributing calls among a plurality of packet-based load balancing resources can include receiving over a telephony channel a call request specifying call information, comparing the call information with selection criteria to select one of the plurality of packet-based load balancing resources, and querying the selected packet-based load balancing resource to resolve the call request. A response from the selected packet-based load balancing resource can be received which indicates whether the call request can be resolved.