System and method for automated processing of returns

System and method for automated processing of returns

A system and method are disclosed that provide for processing dealer returns. The system and method include receiving a list of parts from a dealer, wherein the list of parts includes at least one part the dealer seeks to return to a supplier of the part, and determining a return recommendation for...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: SWEARINGEN MARY J, MEYER DOUGLAS C, HOOPES JOHN M, AGBODJAN-PRINCE PAULINE C
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:A system and method are disclosed that provide for processing dealer returns. The system and method include receiving a list of parts from a dealer, wherein the list of parts includes at least one part the dealer seeks to return to a supplier of the part, and determining a return recommendation for each part included in the list of parts, wherein the return recommendation includes a suggested disposition for the part. The system and method further includes providing the return recommendation to the dealer and receiving a response to the return recommendation from the dealer. In addition, the system and method includes providing a return authorization to the dealer based on the return recommendation and the dealer response, wherein the return authorization includes an authorized disposition for each part on the list of parts.