Conversation data capture and processing platform

Computer-implemented interactive system and methods allowing for the capture and processing of conversation data. In an illustrative implementation, a computing environment comprises a conversation data processing engine, a plurality of data stores allowing for the storage and retrieval of raw and/o...

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Hauptverfasser: BARNETT JAMISON S, KOZLOFF JEFFREY A
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Computer-implemented interactive system and methods allowing for the capture and processing of conversation data. In an illustrative implementation, a computing environment comprises a conversation data processing engine, a plurality of data stores allowing for the storage and retrieval of raw and/or formatted conversation and conversation session data, and a recording means allowing for the recording of conversations. In an illustrative implementation, the participating users can employ one or more recording means to electronically capture a conversation. The recorded interactions along with other selected user data can be electronically communicated to the conversation processing engine for processing and storage. In an illustrative implementation, point-of-practice patient/doctor interaction data is electronically captured and processed to generate patient-agnostic formatted data for use in various applications.