Location Based Diagnostics Method And Apparatus

A method and system for use with an enterprise operation and at least one processor linked to the operation, the method for requesting service from a most optimal enterprise user when at least one interesting condition related to the operation occurs, the method comprising the steps of providing a wireless information device (WID) to each enterprise user, monitoring the operation for at least one diagnostically interesting condition, when at least one diagnostically interesting condition is identified, identifying at least one of the enterprise users as the most optimal user to address the diagnostically interesting condition and suggesting, via the user's WID, an appointment to address the interesting condition that may be added to the schedule of the most optimal user.